Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of appraisal services provided by Syan & Associates (“Company,” “we,” “our,” “us”). By engaging our services, you agree to these Terms.

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1. Scope of Services

• We provide residential real estate appraisals for properties ranging from single-family homes to four (4) units, and up to five (5) units if the fifth is a detached garden house.

• Services are available only in Ontario, Canada, specifically within the Greater Toronto Area (GTA).

• Our primary clients include banks, private lenders, and relocation companies; however, individuals may also request services.

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2. Ownership of Reports

• Appraisal reports are the intellectual property of the appraiser.

• Clients receive the right to use reports for the specific purpose intended (e.g., financing, relocation).

• Reports must not be redistributed, altered, or used for purposes outside the agreed scope without written consent.

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3. Record Retention

• Appraisers are legally required to retain appraisal files for seven (7) years in accordance with AIC regulations.

• Records may be accessed by the AIC for audit or investigation purposes.

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4. Payment & Fees

• Fees for appraisal services are communicated prior to engagement.

• Payment terms must be agreed upon before delivery of the report.

• Refunds and cancellations are handled on a case-by-case basis and are not guaranteed once an appraisal has been conducted.

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5. Client Responsibilities

• Clients must provide accurate, complete information and allow reasonable access to the property.

• Clients are responsible for ensuring legal rights of entry to the property.

• Providing false, misleading, or incomplete information may void the appraisal or result in liability for the client.

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6. Liability Disclaimer

• Appraisals represent the professional opinion of the appraiser based on available data at the time of inspection.

• We are not liable for market fluctuations, reliance by third parties, or outcomes of financial decisions made using our reports.

• We are not responsible for errors in third-party data (e.g., GeoWarehouse, MPAC, municipal records).

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7. Dispute Resolution

• Disputes and complaints are handled in accordance with the Appraisal Institute of Canada’s (AIC) Complaint Investigation Committee procedures.

• Complaints must be filed directly with the AIC, which will conduct an investigation and render a decision.

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8. Website Use

• Users of our website must not engage in unlawful or unauthorized activities (e.g., hacking, spamming, unauthorized copying).

• Any use of website content requires written permission.

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9. Governing Law

These Terms are governed by the laws of Ontario, Canada.

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10. Updates

We may revise these Terms at any time by posting the updated version on our website. Continued use of our services indicates acceptance of the revised Terms.